At Ag Leader, we understand our employees are the heart of our company, and the personalities our customers and dealers interact with every day. Take some time to meet our team. These are the people who make our company great, and help bring cutting-edge precision technology to the marketplace.
Tell us the basics
Hi! My name is Lee Miller, I’ve worked in the Technical Support department for seven years this January. Originally, I am from Rockwell City, IA but I’ve lived in Huxley, IA the past three years.
Tell us about your work
My main responsibility includes assisting dealers and customers troubleshooting issues. This includes high level cases of various problems that can be difficult to resolve. It can result in working with other departments to find a solution that can be implemented.
My role encompasses working on high level cases, many trips can be taken to troubleshoot out in the field and find a solution. Information that is learned on cases can result in new Knowledgebase articles or even Technical Information Announcements (dealer communications).
One of my favorite parts of the job is building a relationship with the dealer when working on a case and finding a resolution to their problem. You are also always learning new things about a product or how to troubleshoot.
My favorite part about working at Ag Leader is that we are more of a big family and the friendships that are made within the company.
Tell us about yourself
After work or on the weekend I enjoy taking my bicycle on trails around the area. I also like watching movies on my spare time. During the summer you will often find me attending tractor pulls and taking my Camaro to car shows. I am always busy hanging out with friends or family.
Best place I have visited would be Colorado – being able to hike in the mountains is the place to be and most relaxing.
Stay tuned for more Meet the Team employee features! Be sure to check out our other blog content here.