We love to hear customer success stories, especially when they involve our products providing improved productivity within an operation.
An Ag Leader customer recently shared this story with us:
It was 9:30 pm when I found out Dad was struggling to set up the correct controller settings in his DirectCommand® application system. He was at the farm and I was a few hours away, so helping in person was out of the question. I accessed his InCommand® through AgFiniti’s Remote Support feature to change the controller settings for him. Once adjusted, the machine worked well. The process was simple and convenient.
Have you ever experienced a technical problem or forgot a button press in the field and wished your dealer could magically appear in your cab to help you? Well, your wish is our command with Remote Support from AgFiniti®.
AgFiniti Remote Support streamlines communication for troubleshooting in the field by allowing a dealer, or anyone granted access, to view your display from anywhere.
Remote Support is great for:
- Remote viewing of a display within your operation from any web-enabled device.
- Allowing the display to be viewed by the dealer or servicing technician for quick troubleshooting or menu navigation help.
- Quickly checking on progress and status of field operations from afar.
To learn more about AgFiniti, talk with a local Ag Leader dealer.